Practical IT Support for Teams That Are Scaling

At That’s, we work with small and growing businesses that rely on technology every day but don’t want the complexity or cost of building a full in-house IT function.

Our role is to provide dependable IT support and digital services that scale as the business grows — without disruption or overengineering.

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Who You Are

  • Teams of 5–50 employees scaling operations while staying focused on core business growth.

  • Organizations without dedicated IT support, where technology issues fall to busy staff or founders.

  • Companies relying on technology for daily operations but lacking the expertise to manage it effectively.

  • Businesses that need technology to enable growth, not create delays, risks, or roadblocks.

Struggling small & growing business owner

Common Challenges

  • No Dedicated IT Staff: Technology issues fall to busy employees or founders who lack the time or expertise to solve them properly.

  • Frequent Disruptions: Slow computers, email outages, and system crashes halt productivity and create daily frustration.

  • Outdated Technology: Systems and websites that worked for a team of 5 struggle under the needs of 15 or 25, looking unprofessional and hindering efficiency.

  • Unclear Ownership: Without a defined IT partner, issues lead to delayed responses, vendor finger-pointing, and unresolved problems.

How We Help

We provide clear, scalable services that address your most critical needs first, establishing a foundation for long-term stability.

Structured IT Support

Reliable ongoing support with clear processes and efficient issue resolution.

Digital Platforms for Growth

Websites and systems built to support visibility and expansion.

Strategic IT Guidance

Clear assessments and advice advice for smarter, future-ready decisions.

Solutions for Your Growth Stage

Most businesses like yours start with one core solution and expand services over time.

IT Doctor — Reliable IT Support

Structured helpdesk and service desk support to keep your team productive.

  • How it helps: Reduces downtime, eliminates the need for a full-time hire, and scales from basic support to full IT operations.

  • Typical starting point: IT Doctor Essential or Plus.

IT Doctor provides day-to-day user support, fast issue resolution, and clear escalation paths for deeper technical problems.

Website Wizard — A Professional Website That Works

A complete website rebuild for outdated or underperforming sites.

  • How it helps: Builds credibility with a modern first impression, works perfectly on all devices, and is easier for you to manage long-term.

  • Ideal for: Businesses whose current site feels outdated or doesn’t support growth.

We handle design, performance, mobile optimisation, and migration — delivering a professional site without you managing multiple vendors.

IT Advisory — Clarity for Key Decisions

Independent guidance for complex technology choices.

  • How it helps: Offers clarity before major investments, identifies risks in your current setup, and aligns technology with your growth plans.

  • Typically engaged: Alongside IT support or before a significant digital project.

IT Advisory provides assessments and strategic planning to help you make informed decisions about systems, security, and investments.

Trusted by Singapore Businesses

Ready to Build Your IT Foundation?

Start with a conversation. We’ll identify the most impactful first step for your business.