A Structured IT Partner Built for Growing Businesses

That’s Infotech Pte Ltd (That’s IT) is a Singapore-based IT services company focused on helping businesses run, maintain, and improve their technology with clarity and accountability.

Founded in Singapore, we work with organisations that depend on technology every day — and need it to be reliable, secure, and well supported as they grow.

Our approach is practical and structured. We don’t bundle everything into one vague “managed service.” Instead, we operate through clearly defined service areas that let clients engage us at the level they need, and expand over time without disruption.

What We Do

We support businesses across four core areas:

IT Support

Day-to-day helpdesk and service desk support that keeps teams productive and issues under control.

IT Digital

Structured digital delivery, including website rebuilds and digital foundations that support growth.

IT Advisory

Clear guidance and direction for businesses that need help making informed IT decisions.

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IT Partner

Collaboration and delivery support for IT firms and internal teams that need additional capability.

This structure allows us to remain focused and accountable, while giving clients flexibility as their needs evolve.

How We’re Structured

We are deliberately organised to avoid the common problems businesses face with IT providers — fragmented services, unclear ownership, and reactive delivery.

Each engagement has:

  • Defined scope

  • Clear responsibility

  • A structured delivery model

Whether a client works with us for support, a specific solution, or longer-term engagement, they know exactly what to expect and who is accountable.

How We Think About Clients

We work best with organisations that value:

  • clarity over complexity

  • structure over improvisation

  • and long-term stability over short-term fixes

Not every engagement starts the same way. Some clients begin with IT support, others with a digital project or advisory need. Our role is to meet them where they are — and support them responsibly as their business and technology requirements grow.

Our Core Values

These values guide how we work with clients, partners, and each other at That’s IT. They are simple, practical, and reflected in how we deliver our services every day.

Technicality

We take technical accuracy seriously.

We continuously improve our skills, pay attention to detail, and double-check our work to ensure solutions are reliable and correctly implemented.

Help

We look for ways to make things easier for others.

We aim to solve problems early, reduce friction, and support clients and teammates before issues escalate.

Accountability

We do what we say we will do.

We take ownership of our responsibilities, follow through on commitments, and don’t wait to be reminded.

Teamwork

We work as one team.

We share knowledge openly, support each other when help is needed, and collaborate to deliver better outcomes.

Swift

We value responsiveness and adaptability.

We respond promptly, adjust quickly when priorities change, and keep work moving without unnecessary delays.

IT

We use technology to improve how work gets done.

We constantly ask how technology can be applied more effectively to support businesses and drive meaningful improvement.

Local Presence, Real Accountability

We are based in Singapore and operate with a strong understanding of local business environments, regulatory expectations, and operating realities.

Our clients work with real teams, not faceless queues. Accountability stays local, communication stays clear, and delivery stays consistent.

Looking Ahead

As our clients grow more complex, our focus remains the same:

  • Strengthen operational support

  • Improve delivery discipline

  • Build long-term partnerships grounded in trust and clarity

We are not focused on chasing volume or trends.

We are focused on being a dependable IT partner that businesses can rely on as technology becomes more critical to how they operate.

Ready to Learn More?

Explore how we work, or see our solutions to understand how That’s IT can support your business.